Get more G2, Capterra, and Trustpilot reviews on autopilot.
Collect more reviews, understand customer feedback, and manage your online reputation from one platform.
Get, manage, and analyze reviews from
G2
Capterra
TrustpilotThe Problem
Reviews are scattered. So is the person trying to manage them.
Happy customers forget to leave a review, the moment passes. Unhappy customers churn without saying why. And whatever reviews you do have are split across three logins nobody has time to check, let alone actually read for what they say.
92%
of happy customers never leave a review. They just forget.
68%
of unhappy customers churn without ever telling you why.
SEO Visibility
G2 and Capterra profiles are indexed by Google. When buyers search “[competitor] alternative” your profile is often the first result. No reviews means you're invisible at that exact moment.
Unhappy customers do not always leave a bad review. They just quietly stop being customers, after you have already paid to acquire them.
You are spending real money on CAC. Losing someone in silence costs more than losing the sale would have in the first place, and long before it shows up as lost revenue, they have usually already told their peers about it on Slack or LinkedIn.
Why we're different
Everyone else does one part of this. We built all three.
Review widgets get you reviews but do not help you manage or understand them. Review ops platforms manage what's already public but do not catch unhappy customers before they post. Testimonial tools display what you have but do not generate anything new. Firahub closes the whole loop.
Get.
Catch happy customers at the right moment.
A widget that lives inside your product. It asks at a real moment, a scroll, a return visit, a feature adopted, an invoice paid, not a fixed timer. Happy customers get routed to leave a public review. Unhappy customers get caught privately first.
Manage.
Every review, every platform, one place.
G2, Capterra, Trustpilot, connected in minutes. Import what you already have instead of starting from zero. No more logging into three platforms just to know what people are saying.
Analyze.
AI reads every review so you do not have to.
Recurring themes, real pain points, sentiment, the things your customers are actually telling you, surfaced automatically instead of sitting unread in a spreadsheet.
How serious are you about actually knowing what your customers think?
How it works
Up and running in 5 minutes.
What used to take a team now takes one copy-paste.
01
Paste one line of code
Works on any website or platform. No developer needed. Under 2 minutes.
02
Connect your platforms
- +Link G2, Trustpilot, and Capterra
- +Match your logo, colors, and messaging
- +Set when the widget appears (scroll, delay, return visit)
03
Reviews come in. You understand them.
- +Happy customers get routed to leave a public review
- +Unhappy customers get captured privately first
- +Everything gets analyzed. You watch the dashboard.
Who it's for
Built for the whole team, not just whoever remembers to check.
For SaaS Founders
You're already wearing too many hats. Reviews shouldn't need to be a sixth.
You don't have time to chase G2 reviews, dig through Trustpilot, and guess why someone left, all before lunch. Firahub runs quietly in the background so review growth stops competing with everything else on your plate.
For Marketing & Growth
The G2 rank you're chasing needs more than a spreadsheet.
You know reviews move deals, but manually tracking them across platforms and turning them into something usable, a case study, a stat, a rank, eats hours you do not have. Firahub gets you the reviews and the insight in one place, ready to actually use.
Features
One platform for managing your online reputation.
Collect reviews. Understand customers. Build a stronger reputation.
Smart triggers
Ask for reviews at the moments that matter most, like after a feature adoption, successful payment, return visit, or custom delay. No more relying on fixed timers.
Private feedback capture
Catch unhappy customers before they leave a public review. Understand what went wrong and create an opportunity to make things right.
Customer choice routing
Let happy customers choose whether to leave their review on G2, Capterra, or Trustpilot. Perfect for teams that want to give customers full control.
Brandable review widget
Match your widget to your brand with your own logo, colors, messaging, and triggers. Install once and manage everything from your dashboard.
Smart Routing
Balance your reviews across every platform automatically.
Most tools send every customer to the same platform. We rotate them.
Visitor A gets sent to G2. Visitor B gets sent to Capterra. Visitor C gets sent to Trustpilot. Your reviews grow evenly across every platform without you lifting a finger.
No more 200 Trustpilot reviews and 3 on G2.
Firahub router
Distributing next visitor...
G2
Sending Visitor A here...
Capterra
Waiting
Trustpilot
Waiting
Pricing
Start free. Upgrade when automation matters.
Every plan includes all supported review platforms. Upgrade when you're ready to automate how reviews are collected and distributed.
Free
Perfect for trying FiraHub
- ✓Up to 25 review requests / month
- ✓Connect all supported review platforms
- ✓Customer Choice Routing
- ✓On-Site Collection Widget (all trigger types)
- ✓Import up to 10 existing reviews
- ✓Review sentiment & trends
Starter
For founders building credibility at scale
- ✓Up to 500 review requests / month
- ✓Connect all supported review platforms
- ✓Customer Choice Routing
- ✓Import up to 100 existing reviews
- ✓Review sentiment & trends
- ✓Customize widget colors & styling
Growth
Automate a smarter review strategy
- ✓Automatic Routing
- ✓Smart Routing Strategies
- ✓Unlimited review requests & imports
- ✓Reputation Analytics & Funnel Data
- ✓Remove FiraHub branding completely
Compare plans
Everything you need, at every stage.
| Feature | Free ($0) | Starter ($29) | Growth ($49) |
|---|---|---|---|
| Connect all review platforms | ✓ | ✓ | ✓ |
| Review requests / month | 25 | 500 | Unlimited |
| Import existing reviews | Up to 10 | Up to 100 | Unlimited |
| Customer Choice Routing | ✓ | ✓ | ✓ |
| Automatic Routing | — | — | ✓ |
| Smart Routing Strategies | — | — | ✓ |
| Review sentiment & trends | ✓ | ✓ | ✓ |
| Customize widget colors & styling | — | ✓ | ✓ |
| Remove FiraHub branding completely | — | — | ✓ |
Stop collecting reviews you never read. Start understanding the ones you already have.
Setup takes 5 minutes. No developers, no manual outreach, no sixth login this week.
Start Freelive in 5 minutesFAQ
Frequently asked questions
No. You copy and paste one line of code, the same way you would install a Google Analytics tag. If you can edit a webpage, you can set this up. Most customers are live in under 5 minutes.
It depends on your traffic, but the widget starts working the moment it is live. No waiting on manual outreach or follow-ups. You will see redirects and feedback captures in your dashboard in real time.
Both. Import what is already on G2, Capterra, or Trustpilot and Firahub analyzes it right alongside anything new the widget collects. One picture, not two separate systems.
Birdeye and Podium collect reviews but do not help you understand them. Reviewflowz manages what is already public but does not catch unhappy customers before they post, or ask happy ones in the moment. We close the whole loop: get, manage, and analyze, in one product.
Yes, logo, colors, button text, messaging. Everything is customizable from the dashboard with no code changes needed.
G2, Capterra, and Trustpilot, with more platforms coming soon.